Returns & Privacy

• RETURNS & REFUNDS
At Kinderklipz we understand that buying online it's not the same as buying in a store. If you have any problem with your order or you don't like the products, please contact us prior to return.

You may return your Kinderklipz purchase within 14 days of receipt of the goods for a full refund - contact us before by email or phone. If the return falls outside of this period, or the item is worn, damaged or not in its original packaging, Kinderklipz cannot accept the returned items and cannot give a refund. Please return it using a secure shipping method, we are not responsable for lost returns.

We will then refund your purchase within 14 days of receiving the returned goods or proof that the order has been returned, whichever is earlier. Any items returned to us must be in their original condition – if they’re not, we may be unable to accept them. The refund can be made by any payment method we accept, exchange for another good or coupon code to be used in Kinderklipz shop.

Product Informations:
Please read carefully the description of the item before you buy it. We always try to provide an accurate description and, when possible several pictures so that you can see what you're buying, including [when necessary] side A and B photos and detail information. If you need additional photos or information feel free to contact us.

We make all efforts to provide accurate photos but because computer monitors are diffferents, please take in mind that colors can be different.

Other Return & Refund Conditions:
* No refunds/returns on clearance/sale items;
* No FABRIC or CUTED products refunds/returns;
 

• PRIVACY POLICY
This privacy policy tells you how we use personal information collected at this site. Please read this privacy policy before using the site or submitting any personal information.

By using the site, you are accepting the practices described in this privacy policy. These practices may be changed, but any changes will be posted and changes will only apply to activities and information on a going forward, not retroactive basis. You are encouraged to review the privacy policy whenever you visit the site to make sure that you understand how any personal information you provide will be used.

Note: the privacy practices set forth in this privacy policy are for this website only. If you link to any other Kinderklipz webshop, please review the privacy policies posted at those shops.

Collection of Information
We collect personally identifiable information, like names, postal addresses, email addresses, etc., when voluntarily submitted by our visitors. The information you provide is used to fulfill you specific request. This information is only used to fulfill your specific request, unless you give us permission to use it in another manner, for example to add you to one of our mailing lists.

Cookie/Tracking Technology
The Site may use cookie and tracking technology depending on the features offered. Cookie and tracking technology are useful for gathering information such as browser type and operating system, tracking the number of visitors to the Site, and understanding how visitors use the Site. Cookies can also help customize the Site for visitors. Personal information cannot be collected via cookies and other tracking technology, however, if you previously provided personally identifiable information, cookies may be tied to such information. Aggregate cookie and tracking information may be shared with third parties.

Distribution of Information
We may share information with governmental agencies or other companies assisting us in fraud prevention or investigation. We may do so when: (1) permitted or required by law; or, (2) trying to protect against or prevent actual or potential fraud or unauthorized transactions; or, (3) investigating fraud which has already taken place. The information is not provided to these companies for marketing purposes.

Commitment to Data Security
Your personally identifiable information is kept secure. Only authorised employees, agents and contractors (who have agreed to keep information secure and confidential) have access to this information. All emails and newsletters from this site allow you to opt out of further mailings.

Privacy Contact Information
If you have any questions, concerns, or comments about our privacy policy you may contact us.

We reserve the right to make changes to this policy. Any changes to this policy will be posted.