Terms and Conditions

The following Terms & Conditions apply to all purchases made from KinderKlipz and you should read them carefully. They may vary from time to time so you should check them before you make a new purchase. 

• PAYMENTS
KinderKlipz welcomes payment with Wire Bank Transfer and Paypal™. We expect payment within 5 days after purchase, after that your order will be canceled. 

• ACCEPTANCE OF PLACED ORDER 
We will acknowledge your order as soon as possible.

• PRICES
All prices are subject to change, at any time and without notice. Prices are excluded VAT.

If you are a VAT registered business outside Portugal within European Union, contact us.

• DESCRIPTIONS
The product descriptions on the site are up to date and accurate to the best of our knowledge. The images included are there to help you with your selection and may vary in colour or size depending on monitor personal settings. All measurements and weights mentioned are approximate.

• REFUNDS AND EXCHANGES 
Your rights to return goods are protected under the EU Distance Selling Directive. You are entitled to cancel your order and return the goods within 30 days for a full refund. Please contact us first by email.

After we receive the goods in good conditions you will receive the refund within 30 days [we do not refund shipping charges]. You are responsible for the cost and risk of loss or damage when returning the goods, so you should take out enough postal insurance to cover their value. This cancellation policy does not affect your rights when we are at fault - for example, if goods are faulty or misdescribed.

Products like sale products, sold by meter, with information on differences in size, quality and color cannot also be acceptances for return.    

If by human error an out-of-stock product is sold to you, we will contact to offer an exchange or automatically refund you for this product.

More information: http://www.kinderklipz.com/info/privacy-terms/

• DELIVERY OF GOODS
Kinderklipz recommends Signed Delivery [with tracking number], for a quick and safe delivery. If you prefer Priority Mail please note that, in this case, you will be accepting responsibility if anything were to happen to the package. Buyer is also responsible for any additional duties should that apply. 

More information and shipping rates: http://www.kinderklipz.com/info/shipping-and-returns/

• FEEDBACK
We would like to hear your feedback. If you have any comments or suggestions please contact us.

• PRIVACY
During the order process, we require customers to supply certain contact details such as name, address, email and telephone number. It is very important to us that we have correct customer contact details so you can be contacted.

More information: http://www.kinderklipz.com/info/privacy-terms/